Help & FAQs

Got more questions? If you can't find the answer here, then feel free to and we'll get back to you within a couple of hours.

What are the system requirements for presenters?

You need a Microsoft Windows PC to run our presentation software, it works on Windows 98, Windows NT 4, and Windows XP. Presentations transfer a lot of data over the internet, so we also recommend that presenters have a broadband connection (DSL or Cable).

What are the system requirements to view a presentation?

Guests view your presentation in their web browser. Demo Now works in most modern browsers, PC or Mac, including Internet Explorer version 6 or above, and Firefox version 1.5 or above. They will need both Javascript and Cookies enabled.

Can I install the presentation software on more than one computer?

Yes, you can install the software on as many computers as you like - install it on your desktop, your laptop, and the board-room PC. Anywhere you want to use Demo Now.

Can I share airtime between people in my company?

Yes, companies and teams can share one account, and more than one person can use Demo Now at the same time. All the time used will be deducted from your account.

How many guests can view a presentation at once?

Up to ten guests can view a presentation at the same time.

Will my presentation be private and secure?

In order to view your presentation guests must enter a 4 digit key, which is randomly generated for each presentation - this keeps uninvited attendees out. The data transmitted during your presentation is not encrypted, so you should only present information which you would be happy to send by email.

Does Demo Now include conference calls or broadcast sound?

No. Why not try one of the many free conference call services whilst you're using Demo Now to present?

Could someone see my screen or control my computer when I'm not presenting?

No, you are only connected to the Demo Now service through the internet when you are presenting. The Demo Now "d" icon next to your computer's clock turns green to indicate you are connected to the sevice and broadcasting your screen contents.

Do you offer phone support?

No, but we provide unlimited support via email for our paying customers. We try our hardest to respond to every email within a few hours of receiving it. And the reply will always come from one of our lead developers or the company owners, we don't outsource our support.